Okonkwo Henrietta Chinonye
Public Health Professional & Virtual Assistant
Onitsha, NG.About
Highly dedicated and versatile professional with a background in public health, specialized in case management and data entry, now leveraging strong organizational and administrative skills as a Virtual Assistant. Proven ability to work effectively under pressure, initiate ideas, and maintain excellent interpersonal relationships, ensuring efficient operations and contributing to organizational goals.
Work
Telecommunications
|SIM Registration Agent
Onitsha
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Summary
Managed comprehensive SIM registration processes, ensuring accurate data capture and strict regulatory compliance while delivering efficient customer service in a fast-paced telecommunications environment.
Highlights
Processed a high volume of SIM registrations daily, maintaining exceptional data accuracy and adherence to all regulatory guidelines and company policies.
Provided effective customer support, resolving inquiries and issues related to SIM registration to enhance user satisfaction and streamline service delivery.
Demonstrated strong organizational skills by meticulously managing sensitive personal information and upholding stringent data security protocols.
Collaborated proactively with team members to identify and implement process improvements, contributing to operational efficiency and reduced transaction times.
Operated autonomously with minimal supervision, consistently meeting performance targets and contributing to overall team productivity.
Education
University of Calabar
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B.Ed
Social Studies Education
Government Technical College
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Plateau Progressive Private School
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Skills
Administrative Support
Data Entry, Case Management, Organizational Skills, Planning, Process Management, Regulatory Compliance.
Communication & Interpersonal Skills
Interpersonal Relationships, Customer Service, Problem Solving, Stakeholder Engagement.
Work Ethic & Adaptability
Work Under Pressure, Self-starter, Initiative, Goal-Oriented, Adaptability.
Public Health
Public Health Competencies, Health Data Management.
Virtual Assistance
Remote Support, Administrative Coordination, Digital Organization.
Interests
Hobbies
Reading, Writing, Music.
References
Mrs. Rachel Okonkwo
No 26 mbanugo street Onitsha, 08103428627